How do I get tracking information for my order? Please email your order details to sales@jhlprinterspares.co.uk and a member of our team will promptly respond with your delivery information and tracking.

Are you able to ship outside the United Kingdom? Yes we can ship outside of the UK, please contact our sales team for up to date shipping costs to your location sales@jhlprinterspare.co.uk

What time is your cut off for next day delivery? We recommend placing orders before 4pm to guarantee next day delivery on stock items but we aim to still be processing orders as close to 5pm as possible.



What is your policy regarding opening a new 30 day trade account? We automatically accept schools and governmental organisations for trade accounts as well as most businesses after completing a credit check.

I have a trade account and want to purchase in bulk can I get special pricing? Please email us directly regarding the bulk purchase of items so that we can raise a personalised quote tailed to your company – sales@jhlprinterspares.co.uk 

I have an intra-EC trade VAT number, can you make supplies zero rated? Yes we can, please contact us for details (01444 848 088) or sales@jhlprinterspares.co.uk


Can I get pricing for items that aren’t currently listed on the JHL Website? Yes! Please feel free to email our sales team (sales@jhlprinterspares.co.uk) with any parts you require and we’ll get back to you ASAP with pricing and stock levels. 

Where do I locate my HP printer model and serial numbers? Please watch this video from HP Support to help you find these details - https://www.youtube.com/watch?v=qPVpyTRcqGs


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Copyright © 2021 Jed’s House Limited / Trading as JHL Printer Spares. All Rights Reserved.

Unit 20 Morehouse Farm Business Centre, Ditchling Road, Wivelsfield, West Sussex, RH17 7RE
Company Number: 07568397 VAT number: GB162438119