This policy covers all users who register to use the jhlprinterspares.co.uk website, and only covers the jhlprinterspares.co.uk website at https://jhlprinterspares.co.uk

The jhlprinterspares.co.uk website is operated by Jed’s House Limited T/A JHL Printer Spares. We are committed to protecting your privacy when you are using our online services. To protect your privacy,

1. Registration

During our registration process we ask for some personal information which both identifies you and enables us to communicate with you, Name, email address, telephone number, and company name and address.

Ultimately, you are solely responsible for maintaining the secrecy of your login details and password. Please be careful and responsible when you are online. 

We will use the information you provide only for the following purposes:

To send updates regarding the status of your orders

To send you newsletters and details of offers and promotions in which we believe you will be interested

We sometimes use other companies to provide services to you or to provide services to us. To enable them to do this, we may need to share your personal information with them. When we do so, these companies are required to act in accordance with the instructions we give them and they must meet the requirements of the Data Protection Act to keep information secure.

2. Choice

If you choose not to register or not provide personal information, you may still visit the jhlprinterspares.co.uk website but you will not be able to access the restricted areas available to registered users. By completing the registration process, you are confirming that you accept the terms of our Privacy Policy as described and consent to our using your information accordingly.

3. Access

We have provided an administration service (your account) where you can review your personal information at any time to ensure it is correct and current. You will be able to update, correct, change or delete inaccurate details. You may also change your choice of opting in or out of marketing and promotional activities, although you may continue to receive mailings for a short period while your change is being processed. You have the right to ask for a copy of your personal information on payment of a small fee.

4. Security

We have taken appropriate measures to ensure that your personal information is not unlawfully processed. Jhlprinterspares.co.uk uses industry standard practices to safeguard the confidentiality of your personal identifiable information, including "firewalls" and Secure Socket Layers. jhlprinterspares.co.uk treats data as an asset that must be protected against loss and unauthorized access. However, no information transferred over the Internet or wireless network can be guaranteed to be completely secure. We employ many different security techniques to protect such data from unauthorized access by users inside and outside the company.

4.1  Cookies

Our website creates multiple cookies on your machine which contain session and state information. The information within these cookies does not include any personal or financial information. Our website requires cookies to be enabled in the web browser and in any third party security programs to allow tasks such as registering, logging in, buying items or accessing accounts. Please be aware that should cookies be disabled or blocked by third party software, many of our website's features will be impaired or unavailable.

Third party Internet sites that you can link to from our website are not covered by our privacy policy, so we urge you to be careful when you enter any personal information online as jhlprinterspares.co.uk accepts no responsibility or liability for these sites. Other companies which advertise or offer their products or services on our website may also allocate cookies to your PC. The types of cookies they use and how they use the information generated by them will be governed by their own privacy policies and not ours.

5. Minors

The jhlprinterspares.co.uk website is not intended for children and we ask that no-one under the age of 16 submits personal information to us or uses the site without supervision of a parent or guardian.

6. Deletion of your Personal Data

We are unable to delete your jhlprinterspares.co.uk account information containing your personal information for a period of 6 years from the date of your last interaction with us (this could be a sales transaction, a return, or some other interaction with jhlprinterspares.co.uk via our Customer Services team or our online tools). This is because we may need to access historical information for business reporting purposes

Questions

If you have any questions about this privacy policy, or the use of your personal information, or if you wish to request us to stop using your information in any way, please write to:

JHL Printer Spares
Unit 20 Morehouse Farm Business Centre,
Ditchling Road,
Wivelsfield,
West Sussex,
RH17 7RE 
Wivelsfield,